The Dental PlaceGot Questions?
Frequently Asked Questions
We are committed to serving.
Are you currently accepting new patients?
Yes, Dr. Robinson and our entire team are always welcoming new patients to the clinic.
What should I bring to my first visit?
Please bring your valid ID, your current Insurance card, and any previous dental records or x-rays if you have them.
How often should I visit the dentist?
We recommend coming in for a routine check-up and cleaning every six months to maintain optimal oral health.
How can I schedule an appointment?
You can easily manage your Booking by calling our front desk during business hours or by using the secure online form on our website.
What is your cancellation policy?
We set aside dedicated time in our office for your dental appointment. If you find it necessary to cancel, please provide 24-hour advance notice. Without proper notice, you may be charged a $25 fee.
Do you accommodate dental emergencies?
Yes, we reserve specific Booking blocks each day for urgent issues like severe toothaches, broken teeth, or lost crowns. Please call us immediately if you are in pain.
Do you accept my dental Insurance?
We are in-network with most major PPO Insurance providers. Please contact our office before your visit so we can verify your specific benefits.
Will my Insurance cover the full cost of my visit?
Coverage varies heavily by provider and plan. Preventative care is often fully covered by Insurance, while major procedures usually require a co-pay. We will provide a detailed estimate before proceeding.
What if I do not have dental Insurance?
We believe everyone deserves excellent care, regardless of Insurance status. We offer flexible in-house membership plans and financing options.
What types of Treatment do you provide?
Dr. Robinson provides comprehensive care, ranging from routine preventative cleanings to restorative Treatment (like fillings and crowns) and cosmetic procedures.
Will my Treatment be painful?
Patient comfort is our highest priority. We use modern, minimally invasive techniques and local anesthetics to ensure a highly comfortable Treatment experience.
Are dental x-rays safe?
Yes. We use advanced digital x-rays, which reduce radiation exposure by up to 90% compared to traditional film, making it a very safe diagnostic Treatment tool.
What forms of Payment do you accept?
We accept cash, most major credit and debit cards, and health savings account (HSA) cards for Payment. Ask about our membership plans.
When is my Payment due?
Your estimated out-of-pocket Payment is due at the time of service. For larger treatment plans, we can discuss staging your visits.
Do you offer Payment plans?
Yes, we partner with third-party financing companies like CareCredit to offer flexible, low-interest Payment plans for larger procedures.
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